Privacy, cookies, e-mail and disclaimer
This page was last modified on 26-09-2018
This website is owned and operated by Keylight International. “(“Keylight”). In this privacy statement we explain what personal data we process and how we manage it. If you have any questions about your privacy, please feel free to contact us via the contact details at the bottom of this page.
Your privacy is important to us. Keylight (the subsidiary of Powerlight International B.V.) respects the privacy of its customers and the users of this website. We guarantee that any personal information you provide to us will be treated confidentially. On this page we let you know what information we collect when you use our website, why we collect that information and how we improve your experience. This way you know exactly how we work.
The material (photographs, videos, texts and documentation) and services on this website are protected by copyright and/or are protected by other intellectual property laws. Any unauthorized use of the materials or services may violate such laws. Except as specifically permitted in this document, no part of the information or documents on this site may be reproduced in any form or by any means without the prior written permission of Keylight.
All e-mail messages (including attachments) of Keylight have been compiled with great care. Keylight cannot accept any liability for any inaccuracy and/or incompleteness of the information provided herein, nor can any rights be derived from the content of the e-mail message (including attachments). The contents of the message (including attachments) may contain confidential information and is intended exclusively for the addressee of the message. If you are not the intended recipient of the message, please remove the message, do not open any attachments, and Keylight will advise you of the unlawfulness of using, copying or distributing the content of the message (including attachments).
Use of collected data and cookies
Processing of personal data by Keylight
For Keylight, the protection of personal data is very important. Keylight respects your privacy and ensures that any personal information you provide to Keylight (via the website, by email or in any other way) will always be treated confidentially and in accordance with the European Privacy Regulation.
Personal information you provide to us
When you send us e-mail or other communications, we may retain those communications. Sometimes we ask you for your personal data, which are relevant to the situation in question. This makes it possible to process your questions and answer your requests. Should we wish to send you brochures, e-mail newsletters or other commercial messages in the future, we will of course only do so with your prior consent. In addition, at the bottom of each mailing you will find the possibility to change your details or to unsubscribe. In that case we will no longer approach you.
Personal information is information that can be used to identify you. If you register via our website or contact us via a contact form, the following personal data will be processed:
Use of collected data by Keylight
Contact form and request brochure form
When you submit a question, complaint or request to us via one of the contact forms on the website, we ask you to provide the information below to process your request. This may include a problem with a product, a complaint or other questions and requests. We ask for this information so that we can process the question or request properly.
If you wish to respond to a vacancy or send an open application, we need the following information to determine whether you are eligible for the vacancy or to keep you informed:
- Motivational letter
Subscribe to a newsletter
If you are interested in our newsletter and would like to receive regular updates, we collect the following data:
- Optional company name
Any other processing of your personal data will only take place if you have given Keylight your unambiguous consent to do so.
Transfer to third parties
Your personal data will not be shared with third parties, unless the exchange of data is necessary to meet your request or complaint (e.g. exchange of data with our installers, installation companies or our parent company Powerlight International B.V.). Because we handle your personal data with care, we conclude a legally valid processing agreement with third parties who have access to personal data (an agreement between the responsible party and the processor, which specifies how the processor must handle the personal data).
It may happen that we engage an external party to carry out certain processing for us (e.g. a certain statistical analysis or the provision of a mailing by means of MailChimp). In such situations, we will always make agreements with the third party about the use, security and confidentiality of data. This means that these third parties may never use your data for their own purposes.
Where do we store your data?
We store your information within the European Economic Area (“EEA”). However, it may happen that certain information we collect is transferred to or stored at a destination outside the EEA, for example because one of our external service providers is located there. Where this is the case, we will ensure that it is done in a secure and lawful manner.
Issue on the basis of legal obligations
Under certain circumstances, we are legally obliged to pass on your data to government agencies (such as the police/judiciary, tax authorities, etc.). We will only pass on your data if we are legally obliged to do so. We are not always permitted to inform you about such a transfer.
All data that we collect on the website will be stored for a maximum of one year after processing the request.
Statistical analysis by Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”), to continuously optimise our online offering. Google processes your IP address and data about how you use this website. This information is generated by means of cookies on your computer and then transmitted to and stored by Google on computers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators such as Keylight and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not combine your IP address with other data held by Google.
Security of our website
Because we value the protection of your personal data very much, most of our websites have an https security certificate. This certificate shows that we send your data to our servers/systems in a secure, encrypted way and that they cannot fall into the hands of third parties.
Http:// is insecure and vulnerable to espionage attacks that, when important information such as credit card details and login details are captured, allow attackers access to online accounts and sensitive information. Transmitting data via the browser via HTTPS encrypts and secures such information.
What rights can you exercise with regard to your data?
You have various rights regarding the use of your personal data. Below we explain what rights these are. If you exercise a right in relation to your data, we will always process your request within 30 days.
Right to information
Right of access
You have the right to ask us to review the information we keep about you at any time. You can request this by contacting us using the information below.
Right of correction
You have the right to have your personal data corrected if they are incorrect or out of date and/or to have them supplemented if they are incomplete.
Right to object
You have the right to object to the processing of your data if you do not agree with the way in which we process your personal data. This right applies to the data we use from you based on our legitimate interest. For example, you can choose that we forget and continue to forget the data about your surfing and search behavior.
Right to data portability
You have the right to receive data that you have given us in the context of the agreement(s) that you have entered into with us in a machine-readable format, so that you can store this data in a database of you or another party. This includes your name, address and residence details and personal information that you have entered on the website.
Right of restriction
You have the right to request restrictions on the processing of your data. This means that we may store but not use your data. This right arises in a number of cases. If you believe this is the case, please contact us using the contact details below.
Right to be forgotten
You have the right to request that we delete any information we hold about you. When you request that your account be deleted, we will delete any information that is traceable to you except for the information that we are required or permitted by law to retain.
Right to file a complaint
You have the right to file a complaint about the way in which we handle your data. If you have a complaint, we prefer to resolve it ourselves. Please contact us for this. Finally, you have the right to contact the Personal Data Authority with your complaint.
All our employees have signed a confidentiality agreement. They will treat the data you entrust to us with the utmost care. Only authorized personnel may process your data if necessary.
In the context of your visit to our website, the IP address of the computer you are using is stored for a maximum of 6 months. The IP address may be used to identify the users of the online offer. However, Keylight does not use the IP addresses for this purpose.
This Privacy Statement may be modified. These modifications will be announced on this page. Keylight may process your personal data for new purposes, which are not yet mentioned in this Privacy Statement. In that case we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to give you the opportunity to refuse your participation.
Questions and feedback
3861 PR Nijkerk
Tel: +31 (0)33 246 20 21
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.
We pay the utmost attention to the maintenance of this website. Nevertheless, there is a possibility that information is not (or no longer) correct. No rights can be derived from the texts of this website. These conditions apply to any use of all web pages of this website and any service offered on the relevant web pages. By using the website you declare to have read these conditions and you agree to be bound by them.
The greatest possible care has been taken in designing and compiling the website. If you encounter problems on our website, please let us know by sending a message via the contact form. We will do our utmost to solve the problem as soon as possible. We do not accept any liability for damage caused by the use of, or by information offered on the website or by incompleteness in any way, both for the content and scope of the right of use that you have been provided by us and for the full provisions concerning the scope of our liability.
No rights can therefore be derived from the texts of this website – which explicitly includes the specifications of products.
The websites may contain links to websites of third parties. We are not liable for damage caused by the use of websites of third parties.
Without prior written consent, the user of this website is not permitted to reproduce or publish the products and/or information services offered on this site. All rights including all intellectual property rights to all content information and the images on the website remain at all times reserved to the rightful owner. Their use is not permitted without prior written permission. You can request this by filling in a contact form.
Changes to the disclaimer
We reserve the right to amend or change this disclaimer at any time and for any reason whatsoever.